How do I reset an account password on Workplace?

Users can only reset their own passwords if SSO isn't enabled.
Reset someone else's password
To reset a user's password, you need to be a System Administrator or Account Manager.
  1. From your News Feed, click Admin PanelAdmin Panel in the left menu.
  2. Click the People tab.
  3. Find the user account whose password you'd like to reset.
  4. Click to the right and select Force Password Reset.
  5. Force Password Reset? popup should appear with Confirm and Cancel prompts.
  6. Click Confirm. A password reset prompt should appear.
  7. Click OK.
The user will have their credentials reset and a claim email will be sent to them to set up a new password.
Reset your own password
  1. Click your profile picture in the bottom left.
  2. Click Settings.
  3. Select Security and Login.
  4. Click Edit to the right of Change Password.
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